Responsible Gambling at Gransino

At Gransino, we are committed to providing a safe and enjoyable gaming environment. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage all our players to gamble responsibly and stay in control of their gaming habits.

Our Commitment to Player Safety

We believe that protecting our players is a top priority. Gransino provides a range of tools and resources designed to help you maintain healthy gambling habits and prevent problem gambling before it starts.

Responsible Gambling Tools

Gransino offers several features to help you stay in control of your gaming experience:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you can lose within a chosen timeframe
• Wagering limits — restrict how much you bet over a specific period
• Session time limits — set reminders or automatic logouts after a defined playing period
• Cooling-off periods — take a short break from gambling for a set duration
• Self-exclusion — temporarily or permanently block access to your account
• Reality checks — receive notifications about how long you have been playing

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, or personal relationships due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying to others about the extent of your gambling activity
• Using gambling as a way to cope with stress or emotional difficulties

If you recognise any of these signs in yourself or someone you know, we encourage you to seek help immediately.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during your gaming sessions
• Do not gamble under the influence of alcohol or drugs
• View gambling as entertainment, not as a source of income
• Use the responsible gambling tools available on our platform

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:

• GamCare — provides counselling and support services
• Gamblers Anonymous — peer support through group meetings
• GamStop — self-exclusion scheme for online gambling in the UK

Protection of Minors

Gransino strictly prohibits underage gambling. All players must be of legal gambling age in their jurisdiction. We carry out age verification checks to ensure compliance. We also recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites.

Need Help?

If you have any questions about our responsible gambling policies or need assistance with any of the tools mentioned above, please do not hesitate to contact our customer support team. We are here to help you enjoy a safe and responsible gaming experience at Gransino.